How an AI chatbot can transform the customer experience and boost digital performance

Artificial intelligence is transforming the way companies interact with their customers. At Procab, we decided not just to talk about it, but to take action. We’ve created our very own AI chatbot, now available at the bottom of this page and on every page of our website
What does it do? To help you, in real time, find the information you need, recommend the right services and illustrate the full potential of a modern conversational solution.

A chatbot designed to improve the user experience

Our chatbot isn’t just an automated chat module. It understands your questions, answers them accurately and can even direct your search according to your needs – whether it’s digital services, web strategy, or real estate projects

Thanks to the integration of generative AI, it learns from each interaction and adapts its responses. This approach guarantees more natural, faster and, above all, more useful exchanges.

Why we created our own AI chatbot

At Procab, we’ve been helping Swiss companies with their digital transformation for over 20 years.
Developing an in-house chatbot was an obvious choice:

• to demonstrate our expertise in conversational artificial intelligence,

and

• to offer instant help to our visitors,
• and to prove that a well-designed chatbot can become a true performance lever

Our aim was not just to create a technological tool, but to design a fluid, human and useful experience, aligned with our vision of digital.

A presence on every page of the site

Wherever you are on our site, our chatbot remains accessible.
At the bottom centre of your screen, it’s ready to :

• answer your questions,
• recommend our services to you,
• guide you towards the right solution,
• and even help you with your personalised research.

It’s a virtual assistant available 24 hours a day, who never sleeps and offers our visitors a modern and interactive digital experience.

Do you want a chatbot like Procab’s?

If what you see on our site inspires you, good news: we can create your own
We design bespoke AI chatbots tailored to your industry, goals and brand tone.
Whether it’s a customer support tool, a sales assistant, a product guide or a virtual property adviser, we’ll work with you from design to online launch.

👉 Contact us today to find out more or to schedule a demonstration.
And before you do, feel free to test our chatbot right at the bottom of this page – it’ll be happy to chat with you!